If you would like to return your print or artwork, please note that you are responsible for shipping it back to us in perfect condition at your own expense. Contact us to receive instructions for safely returning your item.

Make sure to carefully repackage the artwork as you received it. We recommend using a tracked or signed courier service to ensure it arrives safely. Once we receive and inspect the item, we will arrange either a store credit or a refund.

Please be aware that refunds are not available for large-format prints, digital products, custom designs, or sale items. If you would like a replacement, please check with us beforehand to confirm availability, as limited edition prints may sell out.

We cannot offer refunds or replacements for orders if you simply change your mind or choose the wrong size. Our print-on-demand manufacturing process does not allow for these changes.

Returning Art Prints and Framed Prints:
If you have a return, or if your print is damaged (e.g., broken frame, glass, etc.), please contact us for assistance.

To complete your return, we require a receipt or proof of purchase. Items not in their original condition, those that are damaged, or have missing parts not due to our error will not be accepted.

Late or Missing Refunds (if applicable):
If you have yet to receive your refund, please check your bank account again. Then, contact your credit card company, as it may take some time for your refund to be officially posted. Next, reach out to your bank, as there is often processing time before a refund appears.

If you’ve done all this and still have not received your refund, please contact us for further assistance.

Sale Items (if applicable):
Refunds are only available for regular-priced items; unfortunately, sale items cannot be refunded.

Gift Cards:
Our electronic eGift Cards by Art & Realism are non-refundable.