Returns & Exchanges

At Art & Realism, we want you to love the artwork you choose for your space. Because our collection is curated globally and each piece is custom-printed and made to order just for you, we operate under a strict on-demand production model.

Please review our policies below regarding damaged items, order corrections, and change-of-mind requests.

7-Day Quality Guarantee

We are committed to delivering premium quality artwork in pristine condition. If your order arrives and something isn't right, we will make it right immediately.

We offer a free replacement policy within 7 days of delivery for any orders that are:

Damaged in transit
Faulty or defective in manufacturing
Incorrect (e.g., wrong size or design sent by mistake)

How to Request a Free Replacement:

Inspect your artwork as soon as it arrives.
In the unlikely event of an issue, take a quick photo of the damage or mistake.
Contact us at info@artandrealism.com within 7 days of receiving your package.
Our team will guide you through the process and arrange for a brand-new replacement to be produced and shipped to you free of charge.

Please note: Transit damage coverage is only applicable to orders shipped via standard signature-required services. Coverage is void if you explicitly request a non-signature required delivery.

Cancellations & Change of Mind

Because our prints and frames are manufactured specifically to your custom specifications the moment your order is placed, we are unable to offer refunds, returns, or exchanges if you change your mind, choose the wrong size, or prefer a different style.

We highly recommend double-checking your wall measurements and framing selections before finalizing your checkout to ensure your new art is the perfect fit for your home.

Shipping & Return Responsibility

For authorized returns or replacements where an item needs to be sent back to us:

Packaging: Please use the original packaging. Heavy-duty tubes and purpose-built framing boxes are the best way to keep the art safe and sound during transit.
Tracking: We are not responsible for art that goes missing or is further damaged on its way back to us. We strictly recommend using a registered courier service that offers full tracking and insurance.

If you have any questions about a specific piece, sizing, or framing specifications before you buy, please don't hesitate to reach out to us at info@artandrealism.com - we are always here to help you make the perfect choice!